TypexAI Opens a Formal DSA Dispute Against Google Ireland Ltd. Over the Removal of Bardo
Published: July 1, 2026
Today, TypexAI filed a formal out-of-court dispute resolution case against Google Ireland Ltd. through ADROIT, a certified dispute settlement body under the EU Digital Services Act (DSA).
This follows the removal of Bardo — Notes for People from Google Play, and the lack of a clear, proportionate resolution through standard Google Play Support.
Bardo wasn't removed for malware, fraud, or user safety violations, and as far as we know, not for anything related to the app itself. The issue, as explained to us, was a developer account verification matter.
Even so, the result was the removal of an active app with over 33,000 installs, real users, ratings, reviews, paid features, and a publication history going back to launch.
That's disproportionate. An account-level verification issue shouldn't be enough to erase an app's history and distribution, especially when a fully verified account is already available to move it to.
This isn't just about our product. Bardo is a private, offline-first notes app, and people use it to store personal notes, journals, and other sensitive information they specifically chose not to put on a platform they don't trust. Blocking access to the app doesn't just affect a listing on Google Play, it cuts off real people from their own notes and data.
We're not asking Google to bypass its own rules. We're not asking for special treatment, and we're not asking for the old account back. We're asking for one of two things: let the existing Bardo listing continue under the new, verified account, or give us a clear written explanation of why that isn't possible.
The DSA exists specifically so large platforms can't make decisions like this without transparency and proportionality. This dispute is us using that mechanism.
This isn't a support ticket anymore. It's a formal case about how this decision was made and whether the response to it was adequate, and about Google's continued unwillingness to restore access to an app built specifically around user privacy.
Through this procedure, we're asking Google Ireland Ltd. to actually address the situation.
Bardo shouldn't lose its history, its users, or its future on Google Play over an account verification issue.